Orders placed in the United States are shipped from Yorkville, Illinois
- USPS Standard (5-7 days): $2.99
- USPS Express (2-4 days): $4.99
Note: USPS Express shipping option guarantees delivery before Christmas.
Orders placed in Australia
- Free Standard Shipping (12-15 days): Free
- Priority Shipping (10-12 days): $2.99
Orders placed in Canada
- Free Standard Shipping (15-20 days): Free
- Priority Shipping (10-15 days): $2.99
*Note: Please understand that these delivery times are estimates. Some orders may be faster or slower depending on the location of recipient and fulfillment center used.
None of our deliveries are subject to import charges, regardless of your country.
We want you to get your items as quickly as possible! Orders take between 1-2 business days to process after placing the order before shipping out.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification via email providing you with a tracking number.
If you need more detailed information, please shoot us an email at email@example.com and we'll help you out!
Depending on your area most orders will be delivered by your local post service, so the package will be in your regular mail. If you are not home when a delivery is made, a notice card may be left by the postal service to advise on how and where your parcel can be collected.
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
Items Not Received But Tracking Shows Delivered
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address. If you have not received your item and it says delivered please contact us at firstname.lastname@example.org and we will do our best to investigate.